Help CenterBrand guides
Creators, ads, billing and results
How to find and onboard creatorsA short playbook: who to look for, how to filter Discovery, and how to get the first videos in.Track app subscriptions with RevenueCatSell an app? Connect RevenueCat and the subscriptions your creators' ads bring in are credited to them.How creator codes, links and attribution workWhat each creator gets, how a sale is matched to them, and which count pays your community members.How to change what a creator earnsMove a creator from campaign pay to a share of sales, change your community's commission, or offer a different deal.How to run ads from creators' videosBoost a single post from Chat, or build an ad on the Ads page. The ad runs from your own account, under the creator's name.How to send creators your productsShip from your own Shopify store with one click, let creators pick their size or color, and start the deadline when it lands.Understanding AnalyticsEvery number on the Analytics page, what it's made of, and the filters that change it.Billing and fees, explainedWhat Hype charges, when, and to what. No surprises.Plans: Starter, Growth and MaxWhat each plan includes and how to change it.The Gig Agreement and your own termsWhat both sides sign, when, and how to add your brand's rules.Announcements and chat rooms in your communityTalk to all your members at once, or let them talk to each other.Refunds, cancellations and disputesWhat happens to money when an order is refunded, a campaign ends, or something goes wrong with a gig.